Welcome to the TechMedix Managed Service Infrastructure

The TechMedix iProtect Platform provides you with a predictable budget for your I.T. related costs. iProtect was designed to reduce total cost of ownership and improve the overall health, reliability, and performance of every I.T. asset within your organization. Each plan provides 24/7/365 Monitoring, Maintenance and Management coupled with Unlimited* Remote Support.

Eliminate the costs of I.T. related failures.

Have you had to make a crisis call to an IT consultant? Traditional break / fix consulting can result in unexpected costs when something fails. With a TechMedix fixed-rate solution, there are no additional fees, no matter how much time is invested in fixing the problem. You can predict accurately how much your network will cost - down to the penny - for years to come.

Improved Network and Server Performance

Does your network seem slow or unresponsive? Are your hard drives full? Has your backup system failed? The TechMedix iProtect Agent proactively monitors your network and server systems in real-time and we respond instantly when an issue occurs. You'll never again wonder when a system needs maintenance. Our Managed Service Infrastructure provides a solution for critical maintenance which minimizes service disruptions and maximizes productivity.

Reduced impact of internet based attacks

Have your systems been offline from viruses? Have pop-ups and spam slowed your ability to work? Essential monitoring and on-going desktop optimization by the TechMedix iProtect Desktop Agent ensures that all systems have up-to-date anti-virus and spyware definitions, Windows® Updates, Office® Updates, as well as the more granular aspects of each system. This standard monitoring guarantees the security and reliability of each desktop, laptop, or server in the organization.

Get the fix right the first time

Have you had to call a consultant multiple times for the same problem and been forced to pay for the consultant to finish something that wasn't done right the first time? No more calling the consultant to come back 3 times to fix the same problem. Using the MSI, your repair services are provided within the *flat monthly fee. TechMedix will be focused on keeping your systems running and resolving issues correctly the first time.

*On-Site Support is billed separately at a reduced hourly rate. Hardware is billed seperately for additional fees.