Unlimited Phone Support Help from a real person is always available. Call your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that has blue screened, we are just a call, click or email away. Unlimited Remote Control Support Save time and trouble by using our secure "remote control" software to invite TechMedix to your office. Within seconds a TechMedix Consultant can securely take control of your desktop with your approval and either through an online chat or a phone call, you can walk a technician through your issue. Over 90% of our support issues are resolved with a “remote session”. On-Site support Should you require onsite assistance with any of your technology needs we will dispatch a technician directly to your location. Service Availability Monitoring We'll monitor the key services on your network to ensure their availability to your business. If any of these key services aren’t working properly, we are able to discover and even resolve them before they can negatively impact you or your business.
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Support Services 
